Total Control, Right Out of the Box
Your Gate Video Smart Lock includes our free Standard Service Plan. Lock in total front door security with no extra purchases necessary.
Receive automated notifications
See real-time video 24x7
Lock and unlock your door remotely
Create unlimited individual access codes
Review the history of activity at your door
Make Premier Features part of Your Plan
Video storage and sharing
With up to 60 days of saved video history, you can download and share video clips of all the front door activity captured by Gate.
Scheduled PIN codes
Take greater control of who's coming and going. Set a schedule that limits when certain visitors can enter and exit your home.
Emergency dispatch service
Home emergency? We've got your back. Open your app and press the dispatch button and we'll send police straight away.
Extra Protection is at Your Service
Explore the added features you get with Gate Premier Service Plans.
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App Notifications
Whenever the doorbell call button or keypad is used, Gate
automatically sends a message to your smartphone.
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Live Video Streaming
Gate motion-activated camera streams live video to your
smartphone, so you always know who’s at the door.
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2-Way Audio
Use Gate’s two-way audio, you can greet your guests or give
last-minute instructions to service providers.
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Remote Lock & Unlock
With the Gate app for iOS or Android, you can control access
to your door from wherever you are.
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24x7 Guest PIN Codes
Assign unlimited 24/7 access codes to people you trust so
they can come and go without a key.
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Unlimited App Admins
Extend the remote controls of your Gate Video Smart Lock to
others in your home or family.
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Scheduled Guest PIN Codes
Dogwalker? Delivery man? Set schedules that limit when
certain visitors can enter and exit your home.
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Video History
Save up to 30 days of all the front door activity captured by
Gate.
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4 Hours | 5 Days | 60 Days |
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Video Sharing
Download Gate video clips to your smartphone, send them to
family and friends, or share them on social media.
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4 Hours | 5 Days | 60 Days |
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Emergency Dispatch Service
In an emergency, Gate sends police to your home as quickly as
you can press the dispatch button.
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Included |
$4.99/mo. Sign up2 Free Months at $49.99 /yr. Sign up |
$7.99 /mo. Sign up2 Free Months at $79.99/yr. Sign up |
Frequently Asked Questions
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Do the Premier and Premier Plus plans automatically renew?
Yes. As a subscription-based service, each plan auto-renews monthly or annually, depending on the terms of your purchase, and can be cancelled XX days before the next billing cycle to avoid a charge.
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Can I move my service plan to another Gate Video Smart Lock?
Absolutely. Please contact Gate Customer Support for help with this by visiting https://support.getgate.com/hc/en-us or emailing support@getgate.com.
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Can I see my last 30 days saved video as soon as I purchase the Premier Plus plan?
Yes—your Gate video history will be populated immediately.
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What happens to my service plan if I change my Gate name?
To change your phone number or address, please disconnect your Gate from WiFi and reconnect. You can also change the name of your lock on your existing service plan.
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How do I change the credit card information for my Premier or Premier Plus plan?
Please contact Gate Customer Support to update your credit card information. Visit https://support.getgate.com/hc/en-us or email us at support@getgate.com.
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What happens to my saved video if I cancel my Gate service plan?
Your saved video will become inaccessible in your Gate app.
Maximize Your Gate Video Smart Lock
